Our Privacy Policy We are committed to protecting your information and any details that may infringe on your privacy. Virtual Nations Limited is registered with the UK Data Protection Registrar, number Z7543816. The information we collect when you submit an order is used to process that order and also to provide you with a more personal shopping experience in the future, and NOTHING else. |
|
The information we collect When you place an order with Virtual Nations, we need to know your name, e-mail address, delivery address. When completing your order you will be passed to our online clearing service to enter your card details and have your payment authorized.
Your credit card details are never given to Virtual Nations, we only receive confirmation that the transaction was successful. We never receive or store credit or debit card details.
This information will be passed on to our suppliers when the goods are dispatched to you from the supplier's premises.
The above information allows us to process and dispatch your orders and to notify you of the status of your order. We also ask you to provide us with your telephone number. This will enable us to contact you if there is a problem with your order. This is optional, but providing these details may speed up order processing.
From time to time we may run special promotions, offers and competitions. To qualify for these promotions we request your name, address and e-mail address. This is for the purpose of administration of these promotions. |
|
Our Newsletter We also offer you the option to register for our newsletter. This will enable us to advise you about to our Web sites, special offers and service changes that will improve service to you. Participation in this scheme is voluntary and to register for this newsletter we ask for your email address. When you become a Customer we will automatically enroll you in the newsletter scheme, unless you opt out during checkout. In any event there is an option to unsubscribe offered in each email you are sent. |
|
Information Protection Virtual Nations never receives details of your credit or debit card numbers, the secure server only advises us that a payment was authorized.
You communicate directly to our online payment provider via their secure server software (SSL) that encrypts all information you input before it is sent to them. The technology employs a 128 bit encryption system.
We follow strict security procedures, as dictated by the UK Data Protection Legislation, in storage and dissemination of information that you have provided. These procedures prevent unauthorised access to your data. |
|
Disclosure We do not disclose trade or otherwise pass on your details to any third party with the exception of suppliers and couriers, where this is required to complete your order. With this exception, information is NEVER disclosed to an organization or individual outside of the Virtual Nations organization. |
|
Cookies Cookies are stored on your computer and contain small pieces of information. A number of different types of cookie are used by Virtual Nations.
The shopping cookies used by Virtual Nations do not contain personal information but are used to facilitate your shopping by storing your shopping basket details. Web browsers can have the cookie feature disabled. If your cookies are disabled then you will still be able to browse our site but you will not able to add items to the basket or make purchases.
Virtual Nations uses a web statistics service to analyse traffic on our sites. The information gathered enables us to streamline and improve the shopping service. Information about visits to Virtual Nations is stored in a cookie. This cookie does not contain personal details or details about your shopping preferences.
When you reach the checkout you will asked to add your personal details to the order for processing. You are given the option to store this detail for future use. Accepting this option will enable a cookie to be stored on your machine with the details, this is offered purely to speed up the future shopping process. You have the option to decline this service and no cookie will be created. |
|
| Virtual Nations reserves the right to alter or amend this policy at any time for any reason including changes in legislation and regulations that affect the terms of data storage. |
|
